Question 1

Is free enough to learn?

Accepted Answer

Yes. Free includes real daily practice, unlimited flashcards, and AI feedback on your writing and drills. Premium is for people who want to practice without daily limits and use All-in-One mixed sessions.

Question 2

Is there really a free trial?

Accepted Answer

Yes. Premium plans include a 7-day free trial. You can try Premium features with no charge until day 7. Cancel before then if it is not for you.

Question 3

Can I cancel anytime?

Accepted Answer

Yes. Cancel from Settings at any time. You keep Premium access until the end of your billing period.

Question 4

What happens to my progress if I downgrade?

Accepted Answer

Your progress is always saved. On free you still get flashcards, vocabulary, and daily practice within fair limits.

Question 5

I'm a Founder and cancelled. Can I get my discount back?

Accepted Answer

Yes. Founder members can resubscribe with the same founder rates (€5.50/month or €55/year with founder plus annual savings) by contacting us.

Question 6

How do classroom discounts work?

Accepted Answer

When you join a teacher's classroom on Zenshin, you automatically receive a discount on Premium. The more classrooms you join, the larger your discount (up to 68% off with 4+ classrooms).

Question 7

How does the Wakamono Support donation work?

Accepted Answer

Every Premium subscription includes a €1 monthly donation to Wakamono Support, a Japanese non-profit for youth mental health. It is included automatically. No extra steps.